Last updated: February 5, 2026  |  Customer Service

Processing Times

At Cyklera, we strive to process all orders within 1-3 business days. Our cycling accessories are carefully packed to ensure they arrive in perfect condition. Please note that custom or special orders may take additional time, and we will notify you if that is the case.

Domestic Shipping Options & Timeframes

We offer several domestic shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Next Day Air: 1 business day (available for orders placed before 12 PM EST)

All domestic orders are shipped from our warehouse in [Your Location].

International Shipping

We currently offer international shipping to select countries. Delivery times may vary based on your location, typically ranging from 7-21 business days. Please note that you may be responsible for customs duties and taxes upon delivery.

Shipping Carriers

We partner with reliable shipping carriers including:

• UPS
• FedEx
• USPS

All carriers are chosen based on the best service for your order’s size and destination.

Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress on the carrier’s website.

Damaged / Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of the delivery date. We will work with you and the carrier to resolve the issue promptly.

Free Shipping Threshold

We offer free standard shipping on all domestic orders over $50. This offer applies automatically at checkout.

Special Handling

Some of our cycling accessories may require special handling due to their fragile nature. Items such as bike components or electronic accessories will be packed with extra cushioning. If you have specific handling requests, please contact us before placing your order.