Last updated: February 5, 2026 | Customer Service
Information We Collect
At Cyklera, we are committed to protecting your personal information. We collect the following types of data:
- Personal Information: Name, email address, phone number, and shipping address when you create an account or make a purchase.
- Purchase History: Details of the cycling accessories and gear you have purchased from us.
- Browsing Data: Information about your interactions with our website, including pages visited, products viewed, and time spent on our site.
- Payment Information: Credit card details and billing information processed through secure payment gateways.
How We Use It
We utilize your data to enhance your experience with Cyklera:
- Order Processing: To process and fulfill your orders for cycling accessories.
- Customer Support: To assist you with inquiries, returns, and warranty claims.
- Personalization: To recommend products based on your browsing and purchase history.
- Marketing: To send promotional materials and newsletters, if you have opted in.
Who We Share It With
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, and marketing.
- Legal Authorities: When required by law or to protect our rights.
Cookies & Tracking
Cyklera uses cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To gather data on website usage to improve our services.
- Advertising Cookies: To deliver personalized advertisements based on your interests.
Your Rights (CCPA/GDPR)
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Opt-out: Withdraw consent for marketing communications.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Children’s Privacy
Cyklera does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data, we will take steps to delete it.
Policy Updates
This Privacy Policy may be updated periodically. We will notify you of any significant changes via email or through our website. The last update was on February 5, 2026.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (614) 989-4548
- Address: 1320 Sonora Rd, Zanesville, OH 43701